Please read the following Terms and Conditions of Sale
before opening and/or using any products purchased from Cascade Microphones.
All sales made by Cascade Microphones to Buyers are subject to the following
terms and conditions. Buyer’s acceptance of these terms and conditions shall
be made by acceptance of any product from Cascade Microphones.
Delivery:
All product transportation will be FOB origin from
Olympia, WA. Shipments will be sent via standard UPS Ground unless prearranged
at time of order. Additional charges will be applied for special handling
requests made by Buyer. Buyer shall examine all products upon receipt and
shall notify Cascade Microphones of all order discrepancies or if rejection is
intended. Freight charges and handling costs will be charged to Buyer for
rejected orders unless otherwise resolved and approved by Cascade Microphones.
Cascade Microphones shall not be liable for delays in delivery or for loss of
revenues due to delays in delivery, failure to perform, or delivery of
incomplete/defective merchandise due to causes beyond the reasonable control
of Cascade Microphones. Cascade Microphones is entitled to delay shipment for
failure by Buyer to pay within preset payment terms.
Return Policy:
If you are not satisfied with any product, you may return it for a refund of
the purchase price, an in-house credit, or exchange for another product
within 7 days from the shipping delivery date. Returns must be in the
complete and original packaging with all accessories and complete
documentation and show no signs of wear or use. Your return must include a
Return Authorization number and will be subject to
a 8% restocking fee. Return shipping is at the customers expense. Product
must be shipped back via UPS only.
Defective or Damaged
Merchandise/Warranty:
Cascade Microphones warrants all products
against defects in materials and workmanship for a period of (5) five years
from the date of original consumer purchase. If a defect exists during the
warranty period, Cascade Microphones will either repair or replace the product
at no charge. Buyer is responsible for return shipping charges if past the
initial first 30 days of purchase. THE WARRANTY WILL NOT APPLY TO THE PRODUCT
IF IT HAS BEEN DAMAGED BY MISUSE, MODIFICATION, ACCIDENT, IMPROPER HANDLING OR
OPERATION, OR IF UNAUTHORIZED REPAIRS ARE ATTEMPTED OR MADE.
The original ribbon or
capsule elements carry a (1) one year warranty from the date of purchase and
offer a one time replacement during the warranty period if they fail within
the first year.
Return Procedure:
Please call Cascade Microphones at 360.867.1799 to receive a Return
Authorization Number. Returning items without a Return Authorization number
will be refused.
Please Note:
If you have any questions or concerns about the product(s) you are purchasing,
please contact Cascade Microphones for information prior to making your
purchase.
Address corrections or changes:
Payments made through Paypal require that the Seller ship to
the Buyer's Confirmed address. Product will only be shipped to the Buyer's
Confirmed address. It is the Buyer's responsbility to make sure that their
Confirmed Address on file with Paypal is current. Any address corrections or
returns back to sender due to an incorrect address, is the responsibility of
the Buyer. All fees associated with an address change will be charged to the
buyer.
